Medical Receptionist Job Description Example

Medical Receptionist Job Description Example Medical Receptionist Job Description Medical receptionist job description for use by front desk medical receptionists and medical office assistants. The duties will vary slightly depending on the employment environment - doctor's office, clinic, healthcare practice or hospital. However the core responsibilities, duties and skill requirements of the medical receptionist job remain standard. Tailor this sample job description to meet the requirements of your specific medical receptionist position. MEDICAL RECEPTIONIST JOB DESCRIPTION General PurposeAttend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.Main Job Duties and Responsibilitiesgreet patientsregister patients according to established protocolsassist patients to complete all necessary forms and documentation including medical insurance ensure patient information is accurate including billing informationinform patients of medical office procedures and policymaintain and manage patient recordsmove patients through appointments as scheduledanswer incoming calls and deal with inquiriestransfer calls as requiredschedule patient appointmentscollect co-pays and paymentsreport statistics as requiredschedule hospital admissions, tests, scans and outside appointments for patientsobtain external medical reports as required by medical professionalsrespond and comply to requests for informationdeal with incoming an d outgoing postcomplete other clerical duties as assignedmaintain stock of forms and office suppliesensure reception area is well maintained, neat and cleansafeguard patient privacy and confidentialityEducation, Qualifications and Experiencehigh school diplomaknowledge of medical terminology, procedures and diagnosisknowledge of computer and relevant software applicationsknowledge of general administrative and clerical proceduresworking knowledge of healthcare insurance preferredKey Competencies and Skillscommunication skills - able to listen effectively and express oneself in a clear and articulate mannerinformation collection and management - able to collect, organize and monitor data efficientlyplanning and organizing - able to multi-task, prioritize and schedule tasks and activitiesattention to detail - able to produce accurate and high quality work through concern for all areas involvedcustomer service skills - able to develop good customer relationships with a focus on achievi ng customer satisfactionadaptability - able to adjust approach to meet changing demands and situations including dealing with diverse peopleconfidentiality - able to maintain confidentiality and adhere to ethical standards View the general receptionist job description for further information and job details.Complete List of Receptionist Duties Medical receptionist job description pages